Terms and Conditions

This service is not intended for anyone experiencing a suicidal crisis or in need of immediate medical services if you are feeling suicidal please call 1-800-273-8255 or call 911 or visit the nearest hospital emergency room. Please remember to close the conversation when it ends and make sure you are in a private area if needed.

Use of Aurora Healing & Advocacy Services chatline is free to anyone, but we do ask you to abide by a few rules:
• Do not use this service if you are suicidal experiencing a crisis or emergency situation.
• Do not prank chat us. This service is available to people who might be in crisis and prank chats take time away from your peers who may really need help.
• Do not embed material using HTML whether images sound or video.
• Do not send links to any other websites.
• Do not impersonate another person whether famous or otherwise.
• Do not engage in character assassination slander or libel.
• Do not make homophobic or racists comments or engage in hate speech.

Legal stuff:
Use of Aurora Healing & Advocacy Services is provided to people solely at our discretion. Conversations may be terminated immediately if rules are violated. Profiles can be blocked and removed permanently for any cause we deem reasonable. You understand that we do not incur any liability by doing so.

By agreeing to the Terms and Conditions for Aurora Healing & Advocacy Services you permanently agree to release Aurora Healing & Advocacy Services from all suits claims and actions pertaining to your experiences with Aurora Healing & Advocacy Services.

If you have any issues with your hotline support person, please contact our business line at 414-219-5938.